Learn How to Easily Refund Your Fortnite Account in Just a Few Simple Steps
Curious about how to refund your account in Fortnite? This article will cover everything you need to know about Fortnite account refunds, including what they are, why someone would want to refund their account, and how to go about the process.
We’ll also explore the time limits and eligibility requirements for refunds, as well as what items can be refunded.
Stay tuned to learn what happens after a refund, and discover the alternatives to refunding your account. Let’s dive in!
Contents
- Key Takeaways:
- What Is Fortnite?
- What Is an Account Refund in Fortnite?
- Why Would Someone Want to Refund Their Account in Fortnite?
- How to Refund an Account in Fortnite?
- What Happens After an Account Refund in Fortnite?
- What Are the Alternatives to Refunding an Account in Fortnite?
- Frequently Asked Questions
- What is the process for refunding my Fortnite account?
- Can I refund any purchase made on my Fortnite account?
- How long do I have to request a refund for my Fortnite account?
- Will I receive a full refund for the item I am requesting to refund?
- Can I refund a gift I received on my Fortnite account?
- What should I do if I encounter an error while trying to refund my Fortnite account?
Key Takeaways:
What Is Fortnite?
Fortnite is a multiplayer online battle royale game made by Epic Games. There are three main modes under the Fortnite brand: Battle Royale, Creative, and Save the World.
The most popular mode, and the one most commonly referred to, is Battle Royale. This battle royale mode places up to 100 players on a flying island where they can fight until only one person or team is left standing. Collecting resources, constructing structures, and playing smartly are important aspects of gameplay. Creative mode is a more carefree game mode where you can relax and have fun as it gives maximum freedom with almost the same functions and features. Save the World mode is a co-op mode for Fortnite but outdated and not free.
What Is an Account Refund in Fortnite?
An account refund in Fortnite is a way to convert/remove sale transactions made through the Fortnite Game Store.An account refund in Fortnite is a way to convert or remove sale transactions made through the Fortnite Game Store.
The Fortnite Game Store includes sales that occur on the in-game Store Item Shop, Battle Pass, real-money purchases on mobile app stores, and V-bucks purchased in-game. In-game Store purchases can be refunded in Fortnite and returned to the Fortnite V-bucks currency (minus the refundable fee), while V-Bucks purchased in Fortnite cannot be refunded or transferred. Fortnite account refunds via the Epic Games support form are only possible with certain criteria:
- An item was purchased with real money on the Epic Games website (not in-game V-bucks)
- V-bucks were used to purchase the item refunded
- It was requested within 7 days of the purchase date
- It has not been used
- May only make up to 3 refunds
If all the criteria is met, it is possible to refund the account. If the criteria is not met, a different method of refunding a Fortnite purchase in the game may be used or the complaint may be moved to the in-game top-level support channel. Epic Games Customer Support states that they reserve the right to refuse a refund if they don’t believe or have reason to believe a refund is not warranted.
Why Would Someone Want to Refund Their Account in Fortnite?
Someone would want to refund their account in Fortnite for the following reasons:
- To return an item in the game for which they no longer have use. Three refunds are allowed per account.
- To get a refund associated with the Alert: Sound too Good to be True Achievement/Trophy. If someone falls for a scam involving a fake refund site, they will need to know how to properly report and fix the problem.
- To get refunded for a real-money purchase if there is a technical or unauthorized spending issue. If a purchase is made due to account sharing or has other issues, a refund can be submitted via the Epic Games website.
- To get refunded for a real-money purchase in Fortnite. A return can be submitted via the Request Completed and Transactions history section of the in-game settings menu.
- To get refunded for V-Bucks purchased. These are subject to the Epic Games store refund policy.
These are the steps to refund an item in Fortnite according to Farsaliyev Murad’s YouTube video on the topic, How To Refund Items In Fortnite? (Returned $2,500) on the GameLeap Gaming Channel:
- Go to the Settings menu.
- Select the Feedbacks section.
- Select Purchase History.
- Click on the item you want to refund.
- Click on the Contact Us button.
- An Epic Games support window will open up. Enter a description indicating that you would like a refund for this item. Hit Send.
How to Refund an Account in Fortnite?
The Fortnite refund account feature does not exist. As such, it is impossible to refund an account in Fortnite. This area, which allows players to reverse transactions, is only open at the discretion of Epic Games and they have indicated it is not for sale to those who wish to obtain it. To refund a purchased item on Fortnite, the Ikonik or Galaxy skin for example, you must go through the customer service portion of Epic Games’ website and request the refund. This will most likely only happen for accidental purchases that were not used or obtained. Refund requests must also be done within 30 days of the purchase.
What Is the Time Limit for Refunding an Account in Fortnite?
The time limit for refunding an account in Fortnite is 30 days. According to a Frequently Asked Questions (FAQ) article on the Fortnite website entitled Refund Requests in Fortnite, players are limited to only three lifetime return requests. Unused refund tokens will carry over to future seasons. Players must use all the refunds by the end of the third season, when all unused tokens will be reset and any account level will be reset to zero refund requests remaining.
The tight April 2021 privacy settings imposed by the iOS 14.5 operating system by Apple has apparently caused the fact that these tokens might lie unusable and unused during that time interval where it is impossible to request a refund. Those who closely follow the company who released the game in 2017 note its solid foundational principle is that it puts the interests of its players first. So, the thirty-day period offered can be explained as giving their customers reasonable time to assess whether a purchase made on the platform has any shortcomings that necessitate a refund. Despite technically being a restriction, Epic Games should be applauded for putting the interests of players ahead of their graphic action-packed bottom line in terms of time limits.
What Are the Eligibility Requirements for Refunding an Account in Fortnite?
Eligibility requirements for refunding an account in Fortnite include the following terms and conditions as per the Fortnite TOS. First, any refund of Payment Tokens acquired from a 3rd party is at Epic’s discretion and not guaranteed. Second, only eligible Transactions can be Refund Transactions. This means they are Non-Consumable Transactions, have not been fully or partially consumed yet, and have not been previously refunded. Additionally, they must be less than 30 days old from the original purchase date. Third, they can only be internet-only purchases made directly from the Fortnite game client. Fourth, refunds must be valid in the areas where they were obtained.
What Items Can Be Refunded in Fortnite?
The following items can be refunded in Fortnite, as long as their refund criteria are met, which means they have not excessively been used and have not been refunded before. Note that Refunding is not possible for Ping Lock, Minty Pickaxe, Ikonik Skin, The Foundation Outfit, or any limited-time promotional goods. Please see the following list for what normal game items can be refunded, compiled from a variety of Epic Games support and FAQs.
- Emotes and music boxes – All Emotes and Music Packs, Short Marauder’s Outfit, Werebox Outfit, and all Pubic and Jump House items last for only 30 days
- Gliders – All Gliders or both air and space vehicles in the Battle Royale and Creative game modes, but not the galaxy-style Version, other than those found in Llamabra, which can be refunded but only one time
- Harvesting tools – Harvesting tools or Pickaxes in the Battle Royale and Creative game modes, but not Founders Section items which are non-refundable
- Outfits or skins – In the Battle Royale and Creative game modes only, but not the Dean outfit, Slone outfit, the Foundation outfit, or all the items at the top of this list
- Back blings – Backpacks only in the Battle Royale game mode, not the Aloy Outfit in the game Horizon Zero Dawn with all accessories for it, or all upper items in this list
- Pet and/or toy – Pets, toys, or companion system only in the Battle Royale and Creative game modes
- Wraps – Car, motorbike, plane, gun, and other weapons in the Battle Royale and Creative game modes but not items like the Walking Dead promo weapons, and items from the founder’s section
- Looting screen – Loading screens or the background pictures that can be seen before a game starts in any of the game modes
- Feature item in PSG’s Hangout – The specified item in well-known sports team hangout islands like PSG, but not other items in Hangout’s feature area
- Bundles – All packages of multiple items only in the Battle Royale and Creative game modes
What Happens After an Account Refund in Fortnite?
After an account refund in Fortnite, you will see the mineral blocks you purchased disappear from your account balance. These are retroactively taken off the account after the refund.
You will receive restored V-Bucks into your account balance. These are the in-game currency used in Fortnite for purchasing different items, such as outfits, weapons and battle passes. You can use these in the store like any other V-Bucks. These refunded V-Bucks can, in turn, be used to make a repurchase of the Mali and Emote feature within a lifetime daily limit. The values are not identical as the refunded V-Bucks request a few additional clicks to use.
The only thing impacted regarding the items themselves when you do an account refund, whether a self-refund or requesting money back, are individually tracked items. Only the user account gets the refund, meaning the special edition battle pass pickaxe associated with a legacy account for example will be lost if you refund it or moving account in any other way. This is in exchange for the V-Bucks equivalent that you get, and cannot be equated. In summary, the special edition or promotional use of purchased items will only remain with your account if the item itself is being used. If you are not currently using a V-Bucks purchased item and attempt a refund, it will cause a refund of the item back to Fortnite corporate servers and not a voucher.
What Happens to the Refunded Items?
Refunded Fortnite items are sent to the dedicated `Refund Locker` in the player’s account for future use. This `Refund Locker` is an extra set of lockers for the items you refunded. It mirrors your main locker in the sense that any items you refund to the refund locker are not permanently removed from your account.
Essentially, if the person ever needs those refunded items for some reason, they are still there in the refund locker to use. These items are functionally identical to the items in your main locker and can be used and equipped in the same way. In addition, refunded items will not show up as refundable items in your locker. They are kept there until you decide you may need them in the future and take them to your inventory.
The `refund locker` is only available for players who received the option to refund items after an purchase- they cannot be purchased; they also cannot be given to other players as gifts because of this. Items are never sent to the refund locker if the refund option is not presented and the purchase is confirmed.
What Happens to the V-Bucks Used for the Refunded Items?
The V-Bucks refunded with a real money transaction return to the buyer’s bank account. If the player has no receipt and already spent the refunded V-Bucks in Fortnite or on other purchases, there is nothing that can be done. If the original purchase of in-game items was denied and no in-game items were delivered, the amount owed will roll over from the purchase history, to the next purchase made. If the original purchase was for $10 worth of v-bucks and denied, the next purchase of v-bucks will show the $10 removed from and no monies required.
When a refund for V-bucks happens, players can keep the items related to the original purchase. Any permanent outfits, backpacks, or pickaxes will not disappear from the player’s inventory after a refund for V-bucks. Customers simply get their money back and keep the in-game items.
In the case where the account does not have sufficient V-bucks to be removed via taking back the purchased goods, Epic games support will assist with charging the needed amount to allow the refund to be processed.
What Happens to the Account After a Refund?
After a refund via Awaiting Return is successful, items are removed, currency is deducted from their original purchase (i.e., dollars are refunded as dollars, VAT is refunded as such, etc.), and the payment currency is returned to the customer’s account. Accounts should continue to function as normal following the refund.
What Are the Alternatives to Refunding an Account in Fortnite?
Every purchase made in Fortnite is final and Epic Games does not provide refunds for these purchases. They are called no-cost V-Bucks returns or V-Bucks refund token usage. The following are the alternatives to attempting to refund an account.
- Not purchasing Fortnite items – Avoid the need to refund altogether by not making instant purchase decisions in the first place. Make sure you are making the right purchase decision ahead of time and understood if you will not be able to get those V-Bucks back if they are already spent.
- Unused refunds – For users who made accidental purchases prior to May 2019, there is a chance that one of his or her 3 lifetime returns can be restored by contacting the Epic player support team.
- Account hacking assistance – If your account was accessed without your approval, contact Epic Games directly to receive assistance.
Can Items Be Traded or Sold to Other Players?
Fortnite items cannot be traded or sold to other players. Other players cannot even give you control of their account to play for them. Fortnite allows gift buying in the store only. The inability to have transactions with other players protects everyone from fraud and unwanted financial transactions.
Up until 2019, Epic and Fortnite had allowed selling items including cosmetics to other players through a formal trading feature. In late 2019, Fortnite was forced to ban the ability for players to sell a batch of cosmetic outfit and emotes from the item shop. V-Bucks scammers are rampant in Fortnite and are always looking for ways to steal your account. So keeping it where you cannot transfer V-bucks to others could save a lot of hassle, for you, and for Epic players who fall victims of their schemes.
Can Unused V-Bucks Be Transferred to Another Account?
Unused V-Bucks cannot be transferred to another account. V-Bucks can only be used by the account they were purchased on because Epic Games does not permit the transfer of V-Bucks between accounts. The only thing they can be used for is to purchase digital goods in Fortnite for the account they were purchased on. V-bucks (short for Vindertech Bucks) are an important in-game currency on Fortnite, making it unlikely that they will be transferable anytime soon. Two hundred V-bucks help win a season pass, and between these passes, hundreds or thousands of V-bucks can be recouped when progressing the pass track.
Frequently Asked Questions
What is the process for refunding my Fortnite account?
The process for refunding your Fortnite account is simple. First, you will need to go to the Epic Games website and log into your account. Then, click on the “Account” tab and select “Transactions” from the drop-down menu. From there, click on the purchase you would like to refund and follow the prompts to complete the refund.
Can I refund any purchase made on my Fortnite account?
No, not all purchases made on your Fortnite account are eligible for a refund. Only certain items, such as cosmetic skins, emotes, and gliders, can be refunded. Additionally, some promotional or limited-time items may not be eligible for refunds.
How long do I have to request a refund for my Fortnite account?
You can request a refund for your Fortnite account within 30 days of the original purchase. After 30 days, the option to refund the item will no longer be available.
Will I receive a full refund for the item I am requesting to refund?
In most cases, yes, you will receive a full refund for the item you are requesting to refund. However, it is possible that a partial refund may be issued if the item has been used or if the refund is requested after the 30-day window.
Can I refund a gift I received on my Fortnite account?
No, gifts cannot be refunded on Fortnite accounts. However, if you received a gift on your account that you do not want, you can transfer it to another player or trade it for something else within the game.
What should I do if I encounter an error while trying to refund my Fortnite account?
If you encounter an error while trying to refund your Fortnite account, make sure you are following the correct steps and have met all the eligibility requirements. If the error persists, you can contact Epic Games customer service for further assistance.